Refunds Policy
Last updated: October 15, 2025
At Mhhautoplus (accessible from https://mhhautoplus.com/), we strive to deliver high-quality IT services and digital solutions that meet or exceed our clients’ expectations. However, we understand that circumstances may arise where a refund may be requested.
This Refunds Policy outlines the terms and conditions under which refunds are granted for services provided by Mhhautoplus.
1. Services Covered
Our refund policy applies to all services offered by Mhhautoplus, including but not limited to:
Website design and development
Software and mobile app development
IT consulting and support
Hosting, maintenance, and managed services
Digital marketing, SEO, and related solutions
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
Service not delivered: If Mhhautoplus fails to initiate or deliver the agreed service within the specified timeframe without a valid reason or client delay.
Duplicate payment: If a customer is charged twice for the same service due to a technical or billing error.
Project cancellation (before commencement): If the client cancels the service before the project has officially begun, a partial refund may be issued after deducting administrative and processing fees.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
Services already rendered or partially completed.
Delays caused by incomplete or inaccurate information provided by the client.
Change of mind or dissatisfaction without a valid performance-based issue.
Work delivered based on the approved project scope and specifications.
Third-party costs, including hosting, domain registration, licenses, or advertising expenses.
4. Refund Request Process
To request a refund, please contact our support team at
📧 contact@mhhautoplus.com
Please include:
Your name and contact information
Invoice number or payment reference
A clear explanation of your reason for requesting a refund
Our team will review your request within 7–10 business days and inform you of the decision. Approved refunds will be processed using the same payment method used for the original transaction.
5. Cancellation Policy
Clients who wish to cancel ongoing projects or subscriptions must submit a written request via email.
Cancellation before work begins may result in a partial refund.
Cancellation after work has started will incur charges proportional to the work completed.
6. Contact Us
If you have any questions about our Refunds Policy or need assistance with a transaction, please contact us:
Mhhautoplus
Website: https://mhhautoplus.com/
Email: contact@mhhautoplus.com